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Avaya 37820X Deutsch Exam Syllabus Topics:

SectionObjectives
Topic 1: Avaya Midsize Solution Fundamentals- Avaya IP Office architecture overview
  • 1. Deployment models for midsize environments
    • 2. Core components and system architecture
      - Solution components and capabilities
      • 1. Voice, video, and messaging integration
        • 2. Unified Communications services
          Topic 2: Collaboration and Unified Communications- Communication services integration
          • 1. Integration with enterprise platforms
            • 2. VoIP and SIP trunking concepts
              - Avaya collaboration tools
              • 1. Soft clients and endpoints integration
                • 2. Mobile and remote access solutions
                  Topic 3: Solution Design Principles- Customer requirements analysis
                  • 1. Sizing and scalability considerations
                    • 2. Business needs assessment
                      - Design methodologies
                      • 1. Greenfield vs migration design approaches
                        • 2. High availability and resilience design
                          Topic 4: Security and Network Design- Network considerations
                          • 1. QoS for voice traffic
                            • 2. Bandwidth planning and optimization
                              - Security best practices
                              • 1. Encryption and secure signaling
                                • 2. User authentication and access control

                                  Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

                                  Sie schlagen eine Avaya Midsize-Lösung mit 200 Agenten, 10 Supervisoren, 225 Nicht-Agenten-UC-Benutzern und
                                  200 Nicht-Agent-Telefoniebenutzer.
                                  Wie viele Telefoniebenutzer und UC-Benutzer würden in Ihrer Stückliste enthalten sein?

                                  • A. 410 Telefoniebenutzer und 225 UC-Benutzer
                                  • B. 210 Telefoniebenutzer und 425 UC-Benutzer
                                  • C. 400 Telefoniebenutzer und 235 UC-Benutzer
                                  • D. 200 Telefoniebenutzer und 435 UC-Benutzer
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

                                  Das Avaya Vantage K155-Gerät hat einen Telefonie-Formfaktor. Was bedeutet es, einen Telefonie-Formfaktor zu haben?

                                  • A. Es enthält keine Kamera.
                                  • B. Es muss ein kabelgebundenes Mobilteil verwendet werden.
                                  • C. Enthält ein herkömmliches Tastenfeld.
                                  • D. Es hat keinen Touchscreen.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Aktuelle Trends im mittelständischen Segment lassen sich in vier Bereiche einteilen: IT (Information Technology), Collaboration and Engagement, Workforce und Cloud Communications.
                                  Welche Eigenschaft wird im Bereich Cloud-Kommunikation mit mittelständischen Unternehmen in Verbindung gebracht?

                                  • A. Sie gewinnen an Flexibilität.
                                  • B. Sie können für Daten und Informationen zum Cloud-Speicher wechseln.
                                  • C. Sie verbessern und erweitern die mobile Infrastruktur.
                                  • D. Sie verringern die Lösungskomplexität, indem sie Funktionen reduzieren.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

                                  Welche zwei weitergeleiteten Kontakttypen werden in Avaya Contact Center Select (ACCS) unterstützt? (Wähle zwei.)

                                  • A. Predictive Outbound
                                  • B. Web-Chat
                                  • C. Gescannte Dokumente
                                  • D. MMS-Textnachrichten
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B,C  🗳️

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                                  Siehe Szenario: H&H Tick.

                                  Was würden Sie basierend auf dem H&H-Ticket-Szenario für die Bereitstellung von Border Controller for Enterprise (SBCE) empfehlen, um eine sichere, belastbare SIP-Kommunikation für interne und mobile/externe Mitarbeiter bereitzustellen?

                                  • A. Eine Hochverfügbarkeitsbereitstellung auf drei Dell-Servern
                                  • B. Eine Hochverfügbarkeitsbereitstellung auf zwei Dell-Servern
                                  • C. Eine virtualisierte Hyper-V-Bereitstellung mit hoher Verfügbarkeit
                                  • D. Eine Bereitstellung mit hoher Verfügbarkeit auf zwei Portwell Cad-Servern
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

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