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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

Question 1

HOTSPOT
U+ Bank, a retail bank, has introduced a credit cards group with Gold card and Platinum card offers.
The bank wants to present these two offers based on the following criteria:
1. For both cards, customers must be above the age of 18
2. Offer both cards only if the customer does not explicitly opt-out of any direct marketing for credit cards
3. Platinum card is suitable for customers with the Credit Score > 500
As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.

Question 2

U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.

A. Suppress an action for 10 days if there are five impressions for any channel in the last 14 days
B. Suppress an action for 14 days if there are five rejects for web channel in the last 10 days
C. Suppress an action for 10 days if there are five impressions for web channel in the last 14 days
D. Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days

Question 3

When a customer is offered an action that they already accepted, this is because_________.

A. there are no suppression rules defined
B. the actions are filtered based on eligibility
C. the strategy is not customized to exclude previously accepted offers
D. the customer intent was captured incorrectly

Question 4

MyCo, a telecom company, wants to present their customers on Facebook with customer-centric mobile internet offers.
What action must MyCo take to meet this business requirement?

A. Place a paid ad
B. Make a call
C. Create a Facebook post
D. Send an email

Question 5

U+ Bank, a retail bank, wants to show home loan offers to customers who log in to their website. U+ Bank decides to use the Pega Customer Decision Hub.
What information does the U+ Bank website receive in response to the real-time container request by Customer Decision Hub?

A. Only the image location
B. Only relevant action details and its treatment details
C. Only the action name and description
D. Only the image location and its placement type

Solutions: