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Salesforce Certified Slack Developer Sample Questions:

1. If your Slack app needs to retrieve the list of all reactions added to a specific message, which Slack Web API method should be used?

A) chat.history
B) reactions.list
C) reactions.get
D) messages.reactions

2. A company wants to integrate a Slack app for managing IT support tickets. The app should enable employees to easily report technical issues.
Which feature should be used to initiate the ticket creation process?

A) Use an interactive message in a common IT channel for employees to report issues
B) Create a slash command that employees can use to start the ticket creation process
C) Develop a bot that proactively asks employees if they have any IT issues to report
D) Set up a global shortcut that opens a form for employees to report their IT issues

3. If your Slack app needs to list all public channels in a workspace, which OAuth scope should you include to adhere to security best practices?

A) channels:read
B) chat:write
C) users:read.email
D) channels:write

4. You are developing a Slack app that uses OAuth tokens for authentication.
How should these tokens be securely stored to protect user data?

A) Send the tokens to the app administrator's email for safekeeping
B) Embed the tokens in the app's source code for direct integration
C) Store the tokens in an encrypted database with restricted access
D) Store the tokens in a local file on the server for quick and easy access

5. In a Slack organization, who is generally authorized to generate a token to use APIs for org-wide administration tasks?

A) Any user within the organization
B) Users with a specific channel-based role
C) External consultants with temporary access
D) Organization Owner or Admin

Solutions: