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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?
Choose 2 answers

A) Service Delivery
B) Case
C) Client Alert
D) Program

2. A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The nonprofit wants to assign an NPSP fundraising training module to their staff. Which training resource should the consultant recommend?

A) Learning Path
B) AppExchange Report
C) Salesforce Help and Training
D) Trailblazer Community Dashboard

3. A nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin?

A) Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.
B) Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.
C) Change the profile for all users except the specific admin to something different than system admin.
D) Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.

4. A nonprofit offers courses that grant teachers credit toward maintaining their teaching certification. Teachers can enroll in an annual cohort to complete the course modules together. The nonprofit needs to track the courses each teacher completes and the credits awarded to them. Which solution should a consultant recommend?

A) Service Cloud
B) Program Management Module
C) Self-Service Portal
D) Engagement Plans

5. A user has been assigned the System Administrator Profile in Nonprofit Cloud. The user discovers that they cannot see any Nonprofit Cloud for Fundraising objects. What is a possible cause of this issue?

A) The Sharing Rules are missing for the Fundraising objects.
B) The Permission Set License is unassigned.
C) The custom Tabs have not been created for the Fundraising objects.

Solutions: