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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. The Northern Trail Outfitters sales team has reported that many of the leads they receive are missing an email address or phone number.
Which approach should a consultant recommend to address this issue?

A) Create a validation rule that requires a Phone and Email.
B) Make Phone and Email fields required on the Lead convert form.
C) Set default values for Phone and Email fields on the Lead object.

2. During a discovery session at Cloud Kicks, a major topic is highlighted that is outside the current statement of work (SOW). The addition to the project scope is necessary but will be difficult to implement.
How should the consultant proceed?

A) Create a change request for the new items.
B) Conduct another discovery session to define the new items.
C) Revise the timeline to accommodate the new Items.

3. When emails sync by Einstein Activity Capture, how are the emails matched to Sales Cloud records?

A) Matching is based on any Email field.
B) Matching is based on Full Name and standard Email field.
C) Matching Is based on the standard Email field.

4. Sales stages are shared between sales methodologies at Cloud Kicks. There are three product lines with unique sales methodologies. A few sales stages overlap between the three product lines.
What should the consultant do?

A) Create three opportunity stages.
B) Create three sales processes.
C) Create three account teams.

5. A custom lead qualification process was implemented at Universal Containers over a year ago. The process has been underutilized by sales reps. A consultant suggested that the reason why adoption of the process by sales reps is poor is due to a lack of executive sponsorship.
Why is executive sponsor involvement so important for success?

A) Executive sponsors support the system after launch.
B) Executive sponsors are champions of the project.
C) Executive sponsors ensure there Is a workable solution.

Solutions: