Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam: 3314 Exam

"Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam", also known as 3314 exam, is a Avaya Certification. With the complete collection of questions and answers, PrepPDF has assembled to take you through 65 Q&As to your 3314 Exam preparation. In the 3314 exam resources, you will cover every field and category in ACSS Certification helping to ready you for your successful Avaya Certification.

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  • Exam Code: 3314
  • Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
  • Certification Provider: Avaya
  • Corresponding Certification: ACSS
  • Updated: Aug 05, 2026
  • No. of Questions: 65 Questions & Answers with Testing Engine
  • Download Limit: Unlimited

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Avaya 3314 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Describe the capabilities of CMS RT Socket-based Routing
  • Use POM troubleshooting procedures and tools
Topic 2
  • Explain the ICR installation requirements
  • Perform POM database administration
Topic 3
  • Describe the standard POM reporting capabilities
  • Describe the AAEP and POM architecture
  • Explain how agent scripts are created and used
Topic 4
  • Use AAEP troubleshooting isolation tools, logs and processes
  • Describe the steps to configure the EPM for Email and SMS
Topic 5
  • Install and configure POM features and functions
  • Describe Agent Assignment options
Topic 6
  • Configure Avaya Aura Experience Portal (AAEP) features and functions
  • Describe the Experience Portal External Systems

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21534

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