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Apple OS X Support Essentials 10.8 Sample Questions:

1. In OS X Mountain Lion, Safe Boot ________.

A) prevents users from accessing sensitive system files by loading Simple Finder instead of Finder at startup
B) increases data security by modifying Sharing settings, so only essential protocols are enabled at startup
C) increases data security by assigning all standard users Read-only privileges to mounted local volumes
D) facilitates troubleshooting by preventing loading of third-party components in the operating system at startup

2. You have configured several network locations on your OS X Mountain Lion computer. How can you change from one location to another?

A) In Network preferences, choose Manage Locations from the Action pop-up menu below the Interfaces list, and select a network location.
B) In Network preferences, click Advanced, click Manage Locations, and then select a network location.
C) Choose a network location from the Network Locations Input menu on the right side of the Finder menu bar.
D) Choose Location from the Apple menu, and then choose a network location from the submenu.

3. Review the screenshot of part of a Network Utility window, and then answer the question below.
Which statement accurately interprets the Network Utility Lookup results shown above?

A) A reverse lookup of 10.1.0.1 returned the name mainserver.pretendco.com.
B) A forward lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.
C) The DNS server for mainserver.pretendco.com is pretendco.com.
D) A reverse lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.

4. What is the role of the launchd process in the startup of an OS X Mountain Lion computer?

A) The init process starts launchd, then launchd starts the items stored in the StartupItems folder.
B) The kernel starts launchd, then launchd starts all the other processes involved in startup.
C) The init process starts launchd, then launchd starts the scripts stored in /etc/chron/.
D) launchd starts the init process, then init starts all the other processes involved in startup.

5. On a Mac running OS X Mountain Lion, how can you display a list of installed software updates?

A) Open Software Update preferences and click Installed Software.
B) Open Software Update and click Receipts.
C) Open System Information, click System Report, and then in the sidebar under Software, click Installations.
D) Open Installer, choose Show Files from the File menu, and then in the Files section under /var/log/, select install.log.

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