Introducing Cisco Voice and Unified Communications Administration: 640-461 Exam

"Introducing Cisco Voice and Unified Communications Administration", also known as 640-461 exam, is a Cisco Certification. With the complete collection of questions and answers, PrepPDF has assembled to take you through 300 Q&As to your 640-461 Exam preparation. In the 640-461 exam resources, you will cover every field and category in CCNA Voice Certification helping to ready you for your successful Cisco Certification.

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  • Exam Code: 640-461
  • Exam Name: Introducing Cisco Voice and Unified Communications Administration
  • Certification Provider: Cisco
  • Corresponding Certification: CCNA Voice
  • Updated: Jun 03, 2026
  • No. of Questions: 300 Questions & Answers with Testing Engine
  • Download Limit: Unlimited

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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which two procedures should be used to search for unassigned directory numbers? (Choose two.)

A) Phone Number
B) Phone Serial Number
C) Route Partition
D) Directory Number


2. When implementing a plan of action, what should you do?

A) Limit the impact of the changes to users.
B) Completely remove access lists to ensure that they will not impact the changes.
C) Make all of the changes at once to minimize the impact to users.
D) Even if a change adversely affects the users, keep moving forward with the plan of action.


3. How does the Cisco Unified Communications Manager Express match an outbound VoIP dial peer?

A) Outbound dial-peer matching is completed on a digit-by-digit basis.
B) Outbound dial-peer matching uses the entire string of digits en bloc to match the dial peer with the longest match.
C) It matches outbound dial peers by placing all the dial peers into a hunt group and then uses the entire dialed number en bloc to match the first dial peer.
D) Cisco Unified Communications Manager Express creates a hunt group that contains all the configured dial peers and then applies the dial digits in a digit-by-digit manner to match a dial peer.


4. How would you add or delete users after you have configured your Cisco Unified Communications Manager to use your LDAP corporate directory for end users considering that you are not using Cisco Unified Communications Manager 9.x or later?

A) Use either option A or B; both accomplish the same thing.
B) Add or delete the user in UCM User Management tab.
C) Add or delete the user in your LDAP corporate directory.
D) Check the Delete User check box in UCM user list, or click the Add New User button in UCM user list.


5. Refer to the exhibit.

What is the reason that Cisco Unity Connection fails to find the Cisco Unified Communications Manager user with extension 6654?

A) The user is not a member of the Standard CTI Enabled user group.
B) The user has already been imported into the Cisco Unity Connection database.
C) The user has a Primary Extension correctly configured.
D) The user has not been synchronized with Cisco Unity Connection.


Solutions:

Question # 1
Answer: C,D
Question # 2
Answer: A
Question # 3
Answer: B
Question # 4
Answer: C
Question # 5
Answer: B

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