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Cisco 642-437 Exam Syllabus Topics:

SectionObjectives
Topic 1: Troubleshooting- Troubleshooting voice and QoS issues
  • 1. Common voice call issues
    • 2. Diagnostics and show/debug commands
      Topic 2: Cisco Unified Border Element (CUBE)- CUBE features and configuration
      • 1. SIP trunks and interworking
        • 2. Media flow and protocol interworking
          Topic 3: Quality of Service (QoS)- QoS mechanisms
          • 1. AutoQoS and queuing
            • 2. DiffServ and classification
              Topic 4: Cisco Unified Communications Manager Express- CUCME configuration
              • 1. Call handling and features
                • 2. Endpoint addressing and ephone setup
                  Topic 5: Voice Gateways and Call Routing- Gateway implementation and configuration
                  • 1. Voice gateway interfaces and DSPs
                    • 2. Dial peers and dial plan implementation
                      Topic 6: VoIP Fundamentals- Voice over IP basics
                      • 1. Voice signaling protocols (H.323, SIP)
                        • 2. VoIP components and operation

                          Cisco Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0) Sample Questions:

                          1. Refer to the exhibit.

                          Cisco 642-437 Exam
                          Which three commands need to be entered so that IP phones on the Voice VLAN 120 will receive an IP address from the DHCP server that is located at 10.1.5.2? (Choose three.)

                          A) ip address 10.1.120.0/24
                          B) ip helper-address 10.1.5.2
                          C) interface vlan 120
                          D) ip address 10.1.120.1 255.255.255.0
                          E) interface voice vlan 120


                          2. Dial peers and gateways are important in the call routing process. The call routing process is done based on the inbound dial-peer and outbound dial-peer matching process. Which two statements are true? (Choose two.)

                          A) Cisco platforms such as the Cisco AS53xx and AS5800 Series require that a configured inbound dial peer is matched for incoming POTS calls to be accepted as voice calls.
                          B) Dial peer 0 for inbound POTS peers has a "no ivr application" configuration.
                          C) When a Cisco router or gateway receives a call setup request, a digit-by-digit match is used to match against configured dial peers.
                          D) In order to modify the default interdigit timeout set for 10 seconds, issue this command. interdigit timeouts # seconds voice-port.


                          3. Refer to the exhibit.

                          When 5551234 is being matched with the outgoing dial peer that is shown in the exhibit, which of the following called numbers will be sent to the VoIP network?

                          A) 51234
                          B) 1234
                          C) 5
                          D) 555
                          E) Null
                          F) 5551234


                          4. Which type of delay is caused by the distance that signal must travel in fiber- or copper-based networks?

                          A) serialization delay
                          B) handling delay
                          C) propagation delay
                          D) processing delay


                          5. Which four voice and video issues are caused by the absence of QoS? (Choose four.)

                          A) dropped calls
                          B) delays
                          C) circuit issues
                          D) defective CAT cable
                          E) call setup failure
                          F) echo
                          G) jitter


                          Solutions:

                          Question # 1
                          Answer: B,C,D
                          Question # 2
                          Answer: A,B
                          Question # 3
                          Answer: A
                          Question # 4
                          Answer: C
                          Question # 5
                          Answer: A,B,F,G

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