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EXIN MOFF.EN Exam Syllabus Topics:

TopicDetails
Topic 1
  • Describe the objectives, risks and control of the Deliver phase
  • Explain the importance of MOF to an organization
Topic 2
  • Describe the types of control of the management layer
  • Name the management reviews (MRs) of the Plan phase
Topic 3
  • Define the basic concepts of the Manage Layer
  • List the service management functions (SMFs) belonging to the Plan phase
Topic 4
  • Describe the objectives, risks and control of the Operate phase
  • Explain the integration of the Plan phase with the Manage Layer
Topic 5
  • Name the service management functions (SMFs) belonging to the Deliver Phase
  • Describe the objectives, risks and controls of the Plan phase
Topic 6
  • Describe the co-ordination role of the manage layer throughout the lifecycle Phases
  • Recognize the advantages of the MOF approach to IT service management

Reference: https://www.exin.com/en/certifications/microsoft-operations-framework-foundation-exam?language_content_entity=en

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