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HP HP2-N49 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Selling Strategy & Customer Engagement | 25% | - Identifying decision-makers and stakeholders - Building value and ROI cases - Competitive positioning and differentiation |
| HP BSM Solution Overview & Value Proposition | 25% | - Business challenges and IT pain points - Aligning solutions to business outcomes - HP BSM architecture and core components |
| HP Operations Bridge & Infrastructure Management | 25% | - Monitoring and event management - Service health and dependency mapping - Operations analytics and intelligence |
| Application Performance Management (APM) | 25% | - End-user experience monitoring - Integration with BSM platform - Application diagnostics and root cause analysis |
HP Selling HP Business Service Management Solutions Sample Questions:
What do executive level buyers expect from salespeople when seeking a solution for their business issues?
- A. that they can provide customer case studies for ideas to address the business issues
- B. that they can whiteboard the specific solution that will address the specific business issues
- C. that they can provide a short and detailed demonstration that clearly shows how to address the business issues
- D. that they can clearly show they understand the business issues and can clearly articulate how to resolve them
Correct Answer: D 🗳️
Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)
- A. security analyst
- B. QA test director
- C. LOB manager for application support
- D. Windows administration manager
- E. HVP of applications
- F. database administrator
Correct Answer: A,D,F 🗳️
According to an independent study by Gartner Research relating to the market drivers for an Operations Bridge solution, what percentage of the IT budget will most organizations typically spend on operating costs for their data center?
- A. Approximately 75 percent
- B. Less than 15 percent
- C. Approximately 25 percent
- D. Approximately 50 percent
Correct Answer: D 🗳️
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Which HP Infrastructure Management solution helps organizations accelerate time-to-repair by preventing the inconsistencies and misconfigurations that are at the root of most problems?
- A. Network Monitoring
- B. ServerAutomation
- C. Network Operations Center
- D. Network Node Manager i
Correct Answer: B 🗳️
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What are IT market drivers for customers seeking a solution for Application Performance Management? (Select three.)
- A. log operation analytics
- B. multiple network monitors
- C. reduced IT budgets
- D. storage availability
- E. cloud/virtualization/mobility
- F. distributed applications
Correct Answer: B,E,F 🗳️
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