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IBM System x Server Family Technical Support V1 Sample Questions:

1. A customer plans to replace a large group of older 1U servers, each dedicated to a unique application. Fewer servers, and quick provisioning of those servers is important to the customer.
Which of the following addresses this situation?

A) Implement BladeCenter and VMware
B) Upgrade the 1U servers to improve performance
C) Move to X5 servers with IBM Systems Director
D) Replace each 1U server with energy efficient servers

2. A retail customer wants to identify the system firmware version information on several IBM System x servers, and apply updates as required from a central location. Which IBM tool provides this capability?

A) ServerProven
B) IBM Systems Director
C) Tivoli Provisioning Manager for OS Deployment
D) ServerGuide

3. A customer is looking at the Oracle Times Ten product for an in memory database solution. Which of the following IBM products would be comparable?

A) SmartCloud Entry
B) solidDB
C) Flex System Manager
D) SAP HANA

4. A customer purchases a virtual media key on an installed x3650 M4. The customer asks where to install the key. Which document provides this information?

A) ServerGuide Hardware Reference
B) Problem Determination and Service Guide
C) COG
D) xREF

5. A new IBM System x customer is implementing a consolidation strategy from a variety of competitive x86 servers and blades. The technical expert has developed a strong working relationship with the CFO who is acting as CIO. Which of the following is the minimum content of the customer support plan?

A) A single contact number for resolution of any issues
B) A copy of all previous contracts
C) A list of all equipment, and software previously installed
D) A list of contact numbers

Solutions: