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The client only needs 20-30 hours to learn our ITIL-5-Foundation learning questions: ITIL Foundation (Version 5) and then they can attend the test. Most people may devote their main energy and time to their jobs, learning or other important things and can't spare much time to prepare for the test. But if clients buy our ITIL-5-Foundation training materials they can not only do their jobs or learning well but also pass the test smoothly and easily because they only need to spare little time to learn and prepare for the test.
ITIL Foundation (Version 5) Sample Questions:
Which dimension of service management is concerned with ensuring that a company's structure supports the fulfilment of strategic goals?
- A. Information and technology
- B. Organizations and people
- C. Value streams and processes
- D. Partners and suppliers
Correct Answer: B 🗳️
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How should the ITIL Guiding Principles be combined when an organization is making a decision?
- A. By using the "keep it simple and practical" principle and one or two others that are relevant to the specific decision
- B. By using all the guiding principles equally when making any decision
- C. By considering each guiding principle to understand its relevance before applying it
- D. By selecting one guiding principle to follow as the main basis for every decision
Correct Answer: C 🗳️
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Which term BEST describes a group of people that has its own functions with responsibilities, authorities, and relationships to achieve its objectives?
- A. Culture
- B. Partnership
- C. Service journey
- D. Organization
Correct Answer: D 🗳️
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Why are management practices important in digital product and service management?
- A. They provide resources and capabilities to accomplish objectives
- B. They influence the financial outcome of the organization
- C. They replace the need for value streams
- D. They define the purpose of the organization
Correct Answer: A 🗳️
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Which is an approach to software development in which software can be released to production at any time after a decision is made by the team?
- A. Continuous delivery
- B. Continuous integration
- C. DevOps
- D. Continuous deployment
Correct Answer: A 🗳️
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