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Salesforce Salesforce-Certified-Administrator Exam Syllabus Topics:

TopicDetails
Topic 1
  • Configuration and Setup: This section of the exam covers information found in the company settings, distinguishing and understanding the administration of declarative configuration of the user interface. For a particular scenario, this topic of the exam covers demonstrating the proper setup and maintenance of users.
Topic 2
  • Service and Support Applications: This section of the exam explains the capabilities of case management and its automation.
Topic 3
  • Productivity and Collaboration: This exam topic covers explaining the capabilities of activity management and how to describe the features of Chatter. It also covers how to describe the capabilities of Salesforce Mobile App.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-platform-admin---Plat-Admn-201

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