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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

1. Which design work system minimizes repetitiveness in tasks by assigning employees the role of planning and scheduling?

A) Job rating
B) Job enrichment
C) Job entitlement
D) Job rotation

2. Which type of aggregate plan is preferable when a company produces custom or special purpose equipment, one-of-a-kind items, or highly perishable products?

A) A level aggregate plan
B) A hybrid aggregate plan
C) A modified sales and operations plan
D) A chase aggregate plan

3. Which formula would indicate that a fast-food restaurant was performing at, above, or below its benchmark?

A) Throughput time / value-added time
B) Output / input
C) Time a resource is used / time a resource is available
D) Actual output / standard output

4. Which statement is true about capacity requirements planning (CRP)?

A) Available capacity is compared to calculated workloads of relevant items.
B) Each product item is individually addressed regardless of relevant holistic processes.
C) Production capacity is created for future production items.
D) Human capital adequacy is analyzed for given work centers and production items.

5. Which two statements are true about effective capacity?
Choose 2 answers

A) An effective capacity is a permanent measure used to achieve design capacity.
B) An effective capacity maintains a minimum output rate under normal conditions.
C) An effective capacity is lower than design capacity.
D) An effective capacity is a temporary measure used to achieve design capacity.

Solutions: