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The client only needs 20-30 hours to learn our SDM_2002001030 learning questions: SDM Certification - PS NSOP and then they can attend the test. Most people may devote their main energy and time to their jobs, learning or other important things and can't spare much time to prepare for the test. But if clients buy our SDM_2002001030 training materials they can not only do their jobs or learning well but also pass the test smoothly and easily because they only need to spare little time to learn and prepare for the test.

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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. NSN orders Preventive Maintenance from a subcontractor. The subcontractor is, not completely familiar with this new equipment, requires an NSN technician to complete the service. What is the correct way to proceed?

A) A new change request is created and approved, then the technician is provided to support the subcon; anyway the internal acceptance is not provided because of his incompetence.
B) The technician will support the subcon only after a newly created change request is approved.
C) The technician is immediately provided to properly support our subcon and quickly complete the service (Improving the Preventive Mtce compliance SLA).
D) A new change request is created and approved by FOps Mgr, then the technician is provided to support the subcon; the claim vs. subcon is applied just after the service is completed.

2. When delivering Network Operations services to an operator which statements BEST describes the purpose of the Network Operations Service Level Agreement with them?

A) The SLA is contractual requirement for the service delivery and details the measurements concerning the responsiveness of the Network Operations organisation.
B) The SLA is in place to ensure the Key Performance Indicators measuring the Network Quality are measured and managed.
C) The SLA is a legal requirement of the contract to measure performance.
D) The SLA defines the Quality of Service, priorities and responsibilities, performance metrics (SLA KPI), incentives and penalties, legal clauses, etc.

3. What does Business Management in the Operations Model mean?

A) F&C activities related to Contract Management.
B) Management of a (G)NOC and field maintenance organisation.
C) Contractual SLA management, Contract management, Partner management and Risk Management.
D) Scope of Outsourced Service Delivery including day to day operations of the CSP networks and all hosted systems.

4. A planned work has over-run the allocated time window due to confusion over the planned works process. What action could be taken to prevent future over-run of planned works?

A) Reviews Configuration Mgt process and send recommendations to Configuration Mgt Manager.
B) Reviews FM & Performance Mgt process and sends recommendations to FM & Performance Mgt Managers.
C) Reviews the Performance Mgt process and sends recommendations to the Performance Mgt Manager.
D) Review the FM process and send recommendations to the FM Manager.

5. What is the right timing to review the costs in a subcontractor contract?

A) When there is a change in the scope.
B) Periodically or when Customer asks for price revisions.
C) When the contractor shows a bad performance.
D) Only when the Customer pushes NSN to reduce costs.

Solutions: