
Get New 2024 Valid Practice To your CRT-271 Exam (Updated 279 Questions)
Salesforce Community Cloud CRT-271 Exam Practice Test Questions Dumps Bundle!
NEW QUESTION # 111
What is the first step the Salesforce Admin must complete to set up the partner users?
Universal Containers has a community for their partners. They would like to add a new partner company and grant their users access to the Community.
- A. Allow partner users to self -register and gain access.
- B. Add partner contacts to the Community as members.
- C. Create a partner profile for the company.
- D. Create the account and enable it as a partner account.
Answer: C
NEW QUESTION # 112
Universal Containers needs to add a page to their Customer Service Template-based Community. Authors will manually add the content to the page. What should be the first step to add this page to the site?
Select one or more of the following:
- A. Create an object page
- B. Clone a standard page
- C. Create a standard page
- D. Clone an object page
Answer: C
Explanation:
Explanation
typeswill enforce username uniqueness across
NEW QUESTION # 113
Your company wish to use their own URL for their community to maximise the brand impact to customers.
How would you achieve this?
- A. My Salesforce1
- B. Community Domains
- C. Salesforce1
- D. Custom URLs
- E. My Domain
Answer: D
NEW QUESTION # 114
Northern Trail Outfitters launches a Community using the Napili template. Community members report that they do NOT have a menu option to navigate to see their invoices. TheSalesforce Admin has validated the following on the Community user profile: * Users Profile has Read Access on the Invoice Object * Users Profile has a tab visible for Invoice Object. What should the Salesforce Admin do to troubleshoot this issue?
- A. Verify that the Invoices tab is under the Selected tab in Community Settings Setup
- B. Verify that the Navigation Menu in Community Builder has 'Type: Salesforce Object' and 'Object Type: Invoices.'
- C. Verify that the Navigation Menu in Community Management has 'Type: Salesforce Object' and 'Object Type: Invoices.'
- D. Verify that the Invoices tab is under the Selected tab in Community Management
Answer: C
NEW QUESTION # 115
Northern Trail Outfitters has recently launched a partner program to increase sales. The VP of Sales has the following goals:
- Drive more revenue from sales channels
- Allow channel partners to provide service to buyers
- Get deal visibility in real time
Which option should Northern Trail Outfitters consider to meet these requirements?
Select one or more of the following:
- A. Direct pricing for Community Cloud
- B. CPQ for Community Cloud
- C. Sales channels the Community Cloud
- D. Guided selling for Community Cloud
Answer: B
NEW QUESTION # 116
Universal Containers has created a new LightningCommunity in the sandbox using the partner central template. The partner Community is built using standard Lightning components, custom Lightning components, and object pages. What should the admin use to migrate changes from sandbox to production?
Select one or more of the following:
- A. Force.com IDE
- B. Template export
- C. Change sets
- D. Metadata AP
Answer: C
NEW QUESTION # 117
You have recently deployed a Partner Community leveraging the Napili Template however you are getting requests to share all cases within an Account with the CEO of each organization. You are aware of the limitations of the number of roles you can have within a Salesforce Org and want to avoid adding new community roles. What steps would you take to achieve this requirement?
- A. Create a Custom Sharing Set
- B. Enable Super User Access
- C. Create an APEX Custom Permission
- D. Create a Custom Sharing Rule
- E. Increase the number of roles within the Community Settings
Answer: B
NEW QUESTION # 118
What must your enable at the User level to ensure External Users are able to view Knowledge?
- A. Check Knowledge Use
- B. Assign the Knowledge One Permission Set
- C. Check the Data Categories you want to be Visible
- D. Assign the Knowledge User Permission Set
- E. Check KnowledgeOne User
Answer: B
NEW QUESTION # 119
Universal Containers have launched their Customer Community on the Koa template. Community members have asked your advice for accessing the community on iOS devices, what do you recommend?
- A. IOS usersshould download the OneCommunity app where they can use their regular community login credentials to access the Community
- B. Navigate to the community URL in the browser and a mobile experience will be automatically rendered
- C. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher
- D. All users should access a Koa Community via a Desktop browser only
Answer: B
NEW QUESTION # 120
Universal Containers creates a Napili template -based Community for their customers. Due to the company's large knowledge base, the VP of Support is concerned about showing a long list of articles to members when they select a Topic. The list must only contain ten articles. Which standard functionality should a Community Manager use to accomplish this task?
- A. Update Knowledge Settings inside Setup.
- B. Make sure Top Articles for Topics is enabled in Community Management.
- C. Set the Number of Articles property inside the Page Editor.
- D. Add the Top Articles component inside the Community Builder.
Answer: B
NEW QUESTION # 121
How is visibility to Articles Types controlled for Community Members?
- A. Community Manager
- B. Community Settings
- C. Profile
- D. User Record
- E. All Articles Types within the shared data categories and visible to Community Members.
Answer: C
NEW QUESTION # 122
Universal Containers needs to build a Community for their customers. The following security requirements must be met: * Customers can access their accounts. invoices. and orders. * An account is associated to only one individual. * A few customers who act as partners need access to individual accounts. * Customers can NOT see each Other's data unless is explicitly granted. Which option fulfills the requirements?
- A. User Person Account. Customers Community Plus License. and Super User access
- B. User Customers Account. Customer Community Plus License. and sharing rules.
- C. Customers Account. Customer Community License. and sharing rules.
- D. User Person Account, Customers Community License. and Sharing Set.
Answer: D
NEW QUESTION # 123
Which aspect of Reputation can an Administrator configure?
Select one or more of the following:
- A. Add new reputation levels automatically when specified point thresholds are reached
- B. Disable reputation for specific members in the community by user profile
- C. Exclude contributions to records when counting points towards reputation levels
- D. Select badges for each reputation level from a provided icon library
Answer: A
NEW QUESTION # 124
Universal Containers uses Community to grant business customers secure access to accounts, orders, and invoices. All customers are on a Customer Community License. Universal Containers plans to launch a project management module with the following requirements:* Leverage Chatter for collaboration.* Private project collaboration between the customer and Universal Containers.* Leverage documents, tasks, and events in the project space.* Customers can only see and access their projects. What is the most efficient way for the Salesforce Admin to fulfil these requirements?
- A. Use custom objects, record feeds, and control access through sharing
- B. Create unlisted groups and add project records to the group
- C. Build a custom Visualforce project space and control access through sharing
- D. Add private groups and add project records to the group
Answer: D
NEW QUESTION # 125
The headphones alliance wish to engage with their customers in a whole new way and at Dreamforce they saw Communities in action. They have identified that they have a lot of great content but what to make sure that articles and discussions are grouped logically so that it is easy to find, post questions and navigate the site.
What Communities feature would you recommend to use?
- A. Chatter Groups
- B. Data Categories
- C. Article Groups
- D. Topics
- E. Knowledge Groups
Answer: D
NEW QUESTION # 126
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?
- A. Use a Community Moderation Rule
- B. Define Community Member Criteria
- C. Leverage the Community Cloud Moderation API with APEX
- D. Download the Advanced Community Moderation lightning component and configure it in the Community Builder
Answer: B
NEW QUESTION # 127
You have identified all the topics for your Community, as great as they all are, you need to specific the featured topics, where do you navigate to do this?
- A. Community Manager
- B. Community Settings
- C. Community Builder
- D. Sites Settings
- E. Force.com Site Settings
Answer: A
NEW QUESTION # 128
A Salesforce Admin needs to enable public access, such that Community collaboration features are accessible to guest users.
How should the Salesforce Admin perform this task?
- A. Create Force.com sites and update guest user login access.
- B. Enable "Public can access the community" checkbox under General Settings in Community Builder.
- C. Allow users to access the Community with guest user login credentials.
- D. Create public-free web pages and use Community only for authenticated users.
Answer: A
NEW QUESTION # 129
Universal Containers uses Community to grant business Customers Secure access to accounts, Orders, and invoices. All Customers are On a Customer Community License. Universal Containers plans to launch a project management module with the following requirernents: * Leverage Chatter for collaboration. * Private project collaboration between the customer and Universal Containers. * Leverage documents, tasks, and events in the project space. * Customers can only see and access their projects. What is the most efficient way for the Salesforce Admin to fulfill these requirements?
- A. Add private groups and add project records to the group.
- B. Build a custom Visualforce project space and control access through sharing.
- C. Create unlisted groups and add project records to the group.
- D. Use custom objects, record feeds, and control access through sharing.
Answer: D
NEW QUESTION # 130
Unauthenticated users are unable to some articles on a Universal Containers Community. Universal Containers have articles associated to the public knowledge base channel and topics associated to the correct data categories. How should the Salesforce admin troubleshoot this issue?
Select one or more of the following:
- A. Create a new data category specifically for guest users to display articles
- B. Create a featured topic in the Community builder to display articles
- C. Check the article type permissions on the guest user profile
- D. Enable public access for the Community in setup and the Guest user profile
Answer: C
NEW QUESTION # 131
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